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The Importance of the Micasamo After-Sales Service

Posted by Maria on 09/01/2023
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At Micasamo, our priority is to provide a first-class end-to-end service that doesn’t stop once you have signed the contracts for your new home in Spain.

We believe it’s important to continue the client relationship based on the trust we have built and enjoyed during the sales process by offering a bespoke after-sales service. We want you to feel at home and experience carefree living in the sunshine from the minute you open your new front door.  

Moving to a different country and setting up a new home can be both exciting and daunting. With the Micasamo after-sales service, we remove the ‘daunting’ by anticipating your needs for ongoing support from professionals who have made a similar move and can help you navigate systems you’re not used to. 

So, all you have to do is raise a toast and look forward to creating beautiful memories in your new home.

Equally, if you’ve purchased a holiday home, our after-sales service gives you peace of mind from afar, knowing that we’re always on hand to deal with any practicalities that arise – ensuring whenever you arrive, your holidays get off to a stress-free start.

What’s included in the Micasamo after-sales service?

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Our service is as unique as each client and entirely based on your personal requirements.  

For example, we can provide help and support with translation and paperwork when moving to Spain, including: 

1. The transfer of utilities

2. Registering where and who you live with at the local town hall (empadronamiento)

3. Home Insurance

4. The transfer of driving licences

5. Installation of telephone, TV and internet.

Other ways clients can use our after-sales service include:

1. Organising a rental property if you’re having a new property built or renovated.

2. Arranging quotes from reliable and trusted tradespeople, including builders, electricians and plumbers.

3. Taking delivery of furniture and items for the home.

4. Organising property cleaning and pool cleaning.

5. Servicing the air conditioning units.

6. Setting up meetings with potential schools. See our blog article on moving to Spain with children.

Some of the more unusual ways we’ve made previous clients happy with our after-sales service include:

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1. Organising a 21st birthday party – the works!

2. Arranging cakes, flowers, champagne, etc., for arrival at their new property.

A service designed for your peace of mind

We understand the stress of relocating from a different country and are here to ensure the hard work is done for you, making your move as easy as possible.

After all, who wants to waste time waiting hours for furniture delivery or for the communications company to come and install the internet – or lose precious time when you’re only here for a few weeks getting the pool cleaned when you arrive?

Our professional team are on hand to support you in whichever way you require. From being able to take care of all documentation necessary for relocating to Spain to making sure your holiday home is in pristine condition for your arrival.

Whatever you need, consider it done.

How does it work?

The after-sales service at Micasamo is very straightforward. 

Our clients purchase a bank of 20 hours, which can be used in any way they like.  

It’s not only for our new clients; we also have clients that have been in residence for some time that recognise the benefits of having a trusted professional on hand to help out whenever the need arises.

What sets Micasamo apart from other real estate agents?

Portrait Of Three Generation Family On Beach Holiday

We focus on providing a first-class experience for every client, with advice and support every step of the way. Unlike many other real estate agents, our team is here to help you find the property you really want – not to try to sell you a property we need to sell.

We’ve done our homework and are ready to give you a professional presentation of what’s available on the coast and what can be safely purchased, having discounted properties and developers that don’t meet our exacting, first-class standards.

If you’re ready to start the exciting process of looking for a new home in Spain, with guaranteed peace of mind and an experience that is made safe and secure by our expertise and professional advice, the Micasamo Team is here to help. 

Don’t hesitate to get in touch to learn more about how we can help you pursue your new dream life in the sun.

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